NAYA + Chargebee Integration

NAYA's Chargebee integration automates subscription billing reconciliation. Every invoice, payment, refund, and credit flows into NAYA, enabling accurate revenue recognition, MRR tracking, and payment-to-invoice matching.

Integration Benefits

Subscription Invoice Sync

Automatically import all Chargebee invoices, credit notes, and adjustments. Every billing event flows into NAYA for complete visibility into subscription revenue.

MRR and ARR Tracking

Real-time sync of monthly and annual recurring revenue metrics. Track expansion, contraction, churn, and new MRR with data directly from Chargebee subscriptions.

Payment-Invoice Matching

Automatically match Chargebee payments to invoices, handling partial payments, payment plans, and overpayments. Know exactly which invoices are paid and which are outstanding.

Revenue Recognition Support

Sync deferred revenue schedules from Chargebee and recognize revenue according to ASC 606 / IFRS 15 standards. Automate the complexity of subscription revenue recognition.

Dunning and Recovery Tracking

Track failed payments, retry attempts, and recovery success through Chargebee's dunning process. Understand your involuntary churn and payment recovery performance.

How to Connect

1

Generate Chargebee API Keys

Create API keys in your Chargebee admin with read access to invoices, subscriptions, customers, and payments. NAYA requires read-only access to your subscription data.

2

Configure Webhook Events

Set up Chargebee webhooks for real-time invoice, payment, and subscription events. This enables instant reconciliation as billing events occur.

3

Map Revenue Accounts

Configure GL account mappings for subscription revenue, deferred revenue, refunds, and credits. Define how Chargebee products map to your chart of accounts.

4

Set Recognition Rules

Define revenue recognition rules based on your subscription terms and accounting policies. Configure how NAYA should spread revenue over service periods.

5

Validate Historical Data

Import historical subscription data to establish baselines and verify reconciliation accuracy. Ensure existing subscriptions and deferred revenue balances match.

Chargebee Reconciliation: Subscription Revenue Made Simple

Chargebee powers subscription billing for thousands of SaaS companies—managing the complexity of recurring charges, prorations, trials, and dunning. But for finance teams, reconciling Chargebee data to payments and the general ledger adds another layer of complexity.

NAYA's Chargebee integration brings order to subscription finance. Every invoice, payment, and credit flows into your reconciliation workflow automatically, matched against processor payments and posted to your ledger.

The Subscription Reconciliation Challenge

Subscription billing creates unique reconciliation challenges:

  • Recurring revenue recognition spread over service periods
  • Prorations from upgrades, downgrades, and mid-cycle changes
  • Multiple payment methods per subscription
  • Failed payment handling and dunning workflows
  • Deferred revenue tracking for compliance

Manual reconciliation means downloading Chargebee exports, matching to payment processor data, and calculating revenue recognition schedules in spreadsheets—a process that doesn't scale.

How NAYA Automates Chargebee Reconciliation

NAYA transforms subscription reconciliation through continuous automation:

Invoice-to-Payment Matching

Every Chargebee invoice is matched against payment processor transactions. Partial payments, failed charges, and retries are tracked through resolution. You always know which invoices are paid.

Subscription Lifecycle Tracking

New subscriptions, renewals, upgrades, downgrades, pauses, and cancellations are all captured. NAYA maintains a complete history of each subscription's lifecycle for audit and analysis.

Revenue Recognition Automation

Deferred revenue schedules are built automatically from subscription data. Revenue is recognized over service periods according to your policies, with full audit trail for compliance with ASC 606 and IFRS 15. All entries post to your general ledger automatically.

MRR and Financial Metrics

Beyond reconciliation, NAYA provides subscription metrics directly from Chargebee data:

  • MRR by plan, cohort, and customer segment
  • Expansion and contraction tracking
  • Churn analysis—voluntary vs. involuntary
  • Net revenue retention over time

These metrics are calculated from reconciled data, so they're always accurate and audit-ready.

Handling Complexity at Scale

As subscription volume grows, manual processes break down. NAYA handles the complexity:

  • Multi-currency subscriptions with FX handling
  • Multiple payment gateways per Chargebee site
  • Trial conversions and promotional pricing
  • Addons, metered billing, and usage charges

Ready to automate your Chargebee reconciliation? Learn more about NAYA's reconciliation platform and how we help SaaS finance teams scale.

FAQ

How does NAYA connect to Chargebee?

NAYA connects via the Chargebee REST API and webhooks. API calls sync historical data and subscription details, while webhooks provide real-time notifications for billing events.

What Chargebee data does NAYA sync?

NAYA syncs subscriptions, invoices, payments, credits, refunds, dunning events, and customer data. This provides complete visibility into your subscription billing and revenue.

How does the integration handle subscription upgrades and downgrades?

NAYA tracks subscription changes including upgrades, downgrades, and plan switches. Prorated charges and credits are matched to the appropriate invoices and recognized correctly over time.

Can NAYA support ASC 606 revenue recognition with Chargebee data?

Yes. NAYA uses Chargebee subscription data to build revenue recognition schedules compliant with ASC 606 and IFRS 15. Service periods, performance obligations, and timing are all handled automatically.

How are failed payments and retries handled?

NAYA tracks the full dunning lifecycle—initial failure, retry attempts, recovery success or churn. This gives you visibility into involuntary churn and the effectiveness of your payment recovery process.

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