NAYA + Chargebee Integration
NAYA's Chargebee integration automates subscription billing reconciliation. Every invoice, payment, refund, and credit flows into NAYA, enabling accurate revenue recognition, MRR tracking, and payment-to-invoice matching.
Integration Benefits
Subscription Invoice Sync
Automatically import all Chargebee invoices, credit notes, and adjustments. Every billing event flows into NAYA for complete visibility into subscription revenue.
MRR and ARR Tracking
Real-time sync of monthly and annual recurring revenue metrics. Track expansion, contraction, churn, and new MRR with data directly from Chargebee subscriptions.
Payment-Invoice Matching
Automatically match Chargebee payments to invoices, handling partial payments, payment plans, and overpayments. Know exactly which invoices are paid and which are outstanding.
Revenue Recognition Support
Sync deferred revenue schedules from Chargebee and recognize revenue according to ASC 606 / IFRS 15 standards. Automate the complexity of subscription revenue recognition.
Dunning and Recovery Tracking
Track failed payments, retry attempts, and recovery success through Chargebee's dunning process. Understand your involuntary churn and payment recovery performance.
How to Connect
Generate Chargebee API Keys
Create API keys in your Chargebee admin with read access to invoices, subscriptions, customers, and payments. NAYA requires read-only access to your subscription data.
Configure Webhook Events
Set up Chargebee webhooks for real-time invoice, payment, and subscription events. This enables instant reconciliation as billing events occur.
Map Revenue Accounts
Configure GL account mappings for subscription revenue, deferred revenue, refunds, and credits. Define how Chargebee products map to your chart of accounts.
Set Recognition Rules
Define revenue recognition rules based on your subscription terms and accounting policies. Configure how NAYA should spread revenue over service periods.
Validate Historical Data
Import historical subscription data to establish baselines and verify reconciliation accuracy. Ensure existing subscriptions and deferred revenue balances match.
Chargebee Reconciliation: Subscription Revenue Made Simple
Chargebee powers subscription billing for thousands of SaaS companies by managing the complexity of recurring charges, prorations, trials, and dunning. But for finance teams, reconciling Chargebee data to payments and the general ledger adds another layer of complexity.
NAYA's Chargebee integration brings order to subscription finance. Every invoice, payment, and credit flows into your reconciliation workflow automatically, matched against processor payments and posted to your ledger.
The Subscription Reconciliation Challenge
Subscription billing creates unique reconciliation challenges:
- Recurring revenue recognition spread over service periods
- Prorations from upgrades, downgrades, and mid-cycle changes
- Multiple payment methods per subscription
- Failed payment handling and dunning workflows
- Deferred revenue tracking for compliance
Manual reconciliation means downloading Chargebee exports, matching to payment processor data, and calculating revenue recognition schedules in spreadsheets, a manual approach that breaks down under high volume.
How NAYA Automates Chargebee Reconciliation
NAYA transforms subscription reconciliation through continuous automation:
Invoice-to-Payment Matching
Every Chargebee invoice is matched against payment processor transactions. Partial payments, failed charges, and retries are tracked through resolution. You always know which invoices are paid.
Subscription Lifecycle Tracking
New subscriptions, renewals, upgrades, downgrades, pauses, and cancellations are all captured. NAYA maintains a complete history of each subscription's lifecycle for audit and analysis.
Revenue Recognition Automation
Deferred revenue schedules are built automatically from subscription data. Revenue is recognized over service periods according to your policies, with full audit trail for compliance with ASC 606 and IFRS 15. All entries post to your general ledger automatically.
MRR and Financial Metrics
Beyond reconciliation, NAYA provides subscription metrics directly from Chargebee data:
- MRR by plan, cohort, and customer segment
- Expansion and contraction tracking
- Churn analysis: voluntary vs. involuntary
- Net revenue retention over time
These metrics are calculated from reconciled data, so they're always accurate and audit-ready.
Handling Complexity at Scale
As subscription volume grows, manual processes break down. NAYA handles the complexity:
- Multi-currency subscriptions with FX handling
- Multiple payment gateways per Chargebee site
- Trial conversions and promotional pricing
- Addons, metered billing, and usage charges
Ready to automate your Chargebee reconciliation? Learn more about NAYA's reconciliation platform and how we help SaaS finance teams scale.
FAQ
How does NAYA connect to Chargebee?
NAYA integrates directly with Chargebee using secure API keys and real-time webhook listeners. Historical subscription schedules, customer accounts, credit notes, and past invoices are ingested during setup, while live webhooks capture ongoing billing events, trial conversions, renewals, and payment collection statuses as they happen.
What Chargebee data does NAYA sync?
NAYA synchronizes all key subscription entities, including active plans, recurring invoices, payment attempts, credit notes, promotional discounts, refund records, and multi-currency billing schedules. This normalized data links directly with payment gateway records and bank settlement feeds for comprehensive three-way matching.
How does the integration handle subscription upgrades and downgrades?
NAYA monitors subscription modifications in real time, automatically calculating and validating prorated charges, mid-cycle credit adjustments, and tier migrations. These adjustments are matched to corresponding gateway transactions and bank deposits, ensuring operational accuracy without requiring manual spreadsheet interventions.
Can NAYA support ASC 606 revenue recognition with Chargebee data?
Yes. NAYA uses Chargebee subscription data to build revenue recognition schedules compliant with ASC 606 and IFRS 15. Service periods, performance obligations, and timing are all handled automatically.
How are failed payments and retries handled?
NAYA tracks the full dunning lifecycle: initial payment failure, automated retry intervals, successful card recovery, or eventual subscription churn. This provides complete visibility into involuntary churn trends and the true operational recovery rate across payment processors.